Privacy notice for parking services

This privacy notice explains how Borough of Broxbourne Council (the Data Controller) uses personal information we collect about you when you use our services.
What information do we collect about you?
• Vehicle Registration Number
• Name, address and contact details (email, telephone)
• Proofs of residency (utility bill etc.)
• Proof of vehicle ownership
How will we use information?
The information that the Council collects varies depending on how you use its services. We are using the information provided in this case because we have a legal obligation to do so. The legislation we rely on to carry out this function is; section 19 of The Local Government Act 2000 and The Local Government (Arrangements for the Discharge of Functions) (England) Regulations 2012 with Hertfordshire County Council, and in exercise of powers conferred on that County under sections 1, 2, 4, 45, 46, 47, 49, 51 and 53 and Part IV of Schedule 9 of the Road Traffic Regulation Act 1984, Road Traffic Act 1991, the provisions of Part 6 and Schedule 9 of the Traffic Management Act 2004, Traffic Management Act 2004 – section 78; Civil Enforcement of Parking Contraventions (England) General Regulations 2007; Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007 and all other enabling powers.
In this case we collect personal information so that we can;
  • Enforce parking terms and conditions (car parks)
  • Process permit, parking session, season ticket, visitor voucher, suspension and dispensation applications
  • Enforce on-street waiting restrictions
  • Consult concerning proposed waiting restriction schemes
  • Introduce waiting restriction schemes
If you provide us with special category personal information (such as details about your health) we will process this  in accordance with Article 9(2)of the General Data Protection Regulation 2016.
  • The Parking Service does request medical evidence (in certain circumstances) – in support of an application or appealing a Penalty Charge Notice
We may share the information with other departments for the purpose of carrying out the functions listed above.
We may share your information with: the DVLA, Imperial Civil Enforcement Solutions Limited, The Traffic Enforcement Centre (Northampton County Court), enforcement agencies, the Traffic Penalty Tribunal and the Police.
We may also be required to share your personal information with the anti-social behaviour team and the Corporate anti-fraud team, for the purposes of preventing anti-social behaviour and preventing and detecting fraud.
We will ensure that all personal information is kept securely on servers hosted by Imperial Civil Enforcement Solutions Limited, hosted the United Kingdom.
How long will we keep this information?
We will destroy personal information we hold in accordance with our Retention Policy and Schedule.  To determine how long we should keep information, we consider what legislation requires and what is good practice. This means we will securely destroy the information once we no longer need it.
You can find out more about Data Protection and your rights on our website: