Closed Circuit Television (CCTV)

The need for cameras is continually being assessed by the Police, Broxbourne Borough Council and the Broxbourne Community Safety Partnership with more cameras being installed as and when necessary for the benefit of residents, and to assist the Police in preventing and reducing crime.

The primary objective of Close Circuit Television (CCTV) in the Borough of Broxbourne is to provide a safer public environment for the benefit of those who live, work and visit the area. The use of CCTV helps to:

  • Reduce the fear of crime and reassure the public 
  • Prevent, deter and reduce crime
  • Prevent and reduce anti-social behaviour
  • Identify actual incidents and possible suspects
  • Assist the police in investigating crimes
  • Assist the Council in pursuing civil actions
  • Assist the Council in improving the environment 

Broxbourne Borough Council operates a range of CCTV systems. CCTV cameras are often located in 'hot spots', areas that due to the level of reported crime and anti-social behaviour warrant additional surveillance support to both detect and reduce the fear of crime and anti-social behaviour.

Private requests for CCTV Footage Captured by Cameras Operated by Broxbourne Borough Council

1. Broxbourne Borough Council operates a number of closed-circuit television cameras in the local area.

2. The purpose of these cameras is to prevent and detect criminal behaviour in the areas covered by the cameras. The purchase, maintenance and supervision of these cameras are funded entirely by the Council.

3. In the past, it has been ordinary practice to try to assist those members of the public who have requested to see footage in order to determine the indentity of those who have been involved in low-velocity collisions with their vehicles in areas which benefit from the coverage by the Council-operated cameras.

4. Unfortunately, due to operational demand and reduced resources, it will no longer be possible to comply with such requests. The Council regrets any any inconvenience this causes.

5. Any such requests made by members of the public, on or after 1 November 2018, will not be accepted.

6. Local drivers in such circumstances are advised to seek alternative CCTV from local businesses or residents.

Concerns over the use of Private CCTV Security Systems

1. It is increasingly common for private residences to be protected by CCTV security systems.

2. If any residents are concerned by their neighbours' use of a CCTV security system, they are encouraged to raise the matter politely with those neighbours.

3. Those who operate private CCTV systems should ensure that they are primarily directed at their own property, so as to ensure their own security.

4. Cameras should not point predominantly towards private land which is not owned by those who operate the cameras, unless specifically agreed with the occupier of the land.

5. There is no legal impediment to filming the highways or pavements, however, the operators of such systems should ordinarily take care not to capture more of neighboruing properties than is unavoidable.

6. If you are concerned that you may be the victim of any criminal offence, please contact the police using 999 in an emergency, or 101 at all other times.

Town centre CCTV systems

Broxbourne Borough Council employs a town centre CCTV control centre which is monitored 24 hours per day, seven days a week. There are currently two town centre CCTV systems, one in Waltham Cross town centre and one in Cheshunt Old Pond area.

Redeployable CCTV systems

The Council has a number of redeployable CCTV systems with a range of functions for targeting anti-social behaviour and enviro-crime.

Static CCTV systems

The Council maintains a number of static CCTV systems at its key community facilities to protect the public and deter crime.

Automatic Number Plate Recognition (ANPR) cameras

The Police, with the support of Broxbourne Council and the Broxbourne Community Safety Partnership, have a network of such cameras on key routes across the Borough to tackle travelling criminality and vehicle crime.

Code of Practice

A Code of Practice for the management of public CCTV systems has been drawn up and agreed by Broxbourne Borough Council, the Police and the Broxbourne Community Safety Partnership.

This Code of Practice has been designed to ensure that the public CCTV schemes operating in the Borough of Broxbourne are managed effectively and regulates how the CCTV systems are used. This is an essential document to ensure both personal privacy and civil liberties are respected and preserved.

For further information on CCTV, please contact the community safety team on 01992 785573 or email