Membership registration for online booking


 
Following the Government’s announcement that gyms and leisure centres can reopen on Saturday 25 July providing additional health and safety measures are met and complied with, the Council is delighted to announce that The Laura Trott Leisure Centre and John Warner Sports Centre will reopen this Saturday to current members.  
 
There is a lot of new information to take in, but please read to the end of this notice and visit the web links provided for further information.
 
Please be aware that although the Council has done everything it can to reduce the risk of infection, anyone visiting the centres has a duty to others to follow the procedures set out and must commit to not entering if they are experiencing known symptoms of COVID-19, even if they feel well or believe they may have already had the disease. You will be asked to confirm that you are free of COVID-19 symptoms at every visit.
 
During the first phase of re-opening, the number of people allowed to use the gyms, and halls will be reduced and managed with pre-booking. Initially, the new timetable and spaces in the gym will be available to current members only and all classes and sessions must be pre-booked online.
 
Please be considerate of other members and pre-book only one gym and one class session per day. To book online you will first need to register using the email address associated with your membership and your membership card number. The swimming pools and studios will not be open at this stage.
 You will need your card number to register and to book online here. A step by step guide on how to do this is available via this link.

Class and gym workout arrangements
 
The gym will have a reduced capacity and will be pre-bookable in one hour sessions. Some equipment may be out of use to allow for safe distancing. There will be no flexible access to the gym at this stage.
 
Classes will have a reduced timetable initially. These will be circuit based classes led by the gym’s team with a maximum capacity of 20 people and sessions will be held in the main sports hall to allow for safe distancing.
 
eGym will be available but some equipment has been moved or temporarily taken out of action to create bigger spaces between each exercise.
 
Table tennis and badminton are only available at The Laura Trott Leisure Centre and service users will need to bring their own rackets.

Membership payments
Great news, you will not be charged for any visits in July or August. Monthly Direct Debit payments will only commence in September.
 
If you have a query concerning your membership please check to see if the answer is listed in this FAQ.
If you still have a question regarding your membership please email LTLCAdmin@broxbourne.gov.uk stating your full name, membership number and your query. Please note that it may take a few days for you to get a reply. Thank you for your patience.
 
Before you arrive
Please ensure that you have pre-booked online beforehand, DO NOT turn up without a booking. In the interest of safety, customers without a booking will not be allowed access to the centre for any reason and will be turned away.
 
Before entering the gym and whilst using the facilities a face mask will need to be worn. Please arrive ready for your workout and bring your own equipment e.g. mat, towel and filled water bottle.
 
Changing rooms, lockers and water fountains will not be available
Please limit valuables to the absolute minimum and keep them with you. Please do not share equipment or personal items. Gloves must not be worn in the gym.
 
Hand sanitiser will be available at regular points but please bring your own if you can.
 
Parking
Car park permits at The Laura Trott Leisure Centre issued with your membership are still valid, please check the date of expiry before you park. No refunds for parking can be given due to the cashless protocol in operation.
 
Entry, exit and movement around the centre
Please do not arrive more than 10 minutes before your session is due to start. You will be asked to wait outside until your session is ready for you. Once in the centre, you must follow the marked one way system and maintain the appropriate social distance between yourself and any person who is not a member of your household.
 
Toilets
Are available with enhanced hygiene procedures in place. Please wash your hands for at least 20 seconds with soap and water after visiting.
 
After your class or session has finished
Please follow the exit directions and leave the centre immediately after your session. Please do not wait around to chat to others.
 
We are looking forward to seeing you all again!
 
With best wishes,
the staff and management of The Laura Trott Leisure Centre and The John Warner Sports Centre.
 
 
 
 
 
Your Checklist

  • Class/session booked
  • Face mask on
  • Filled water bottle
  • Equipment (e.g. racket, mat)
  • Personal towel
  • Hand sanitiser

 
Useful links
 
Timetables
Membership FAQ’s
Step by step guide to registration
Online booking registration
Online booking log in