You do not have to have Fit&Well membership in order to use the Fit&Well app. The app is free to all.
If you already have the Fit&Well app
Simply go to your settings and tap update. Broxbourne Leisure Hub (our online booking and account management service) is integrated within the app. To access your bookings, find a class or manage your membership you will need a Leisure Hub account. If you do not have a Leisure Hub account, you can create one here
Once updated, you may be asked to verify your account. You will only have to do this once.
You will need to follow steps 1 and 2 below to verify your account.
If you do not yet have the Fit&Well app
The new updated Fit&Well Broxbourne Fitness app can be downloaded from the app store and Google play.
Once downloaded you may be asked to verify your account, you will only have to do this once.
The app is available to members and non-members of both the Laura Trott Leisure Centre and The John Warner Sports Centre.
Broxbourne Leisure Hub (our online booking and account management service) is integrated within the app. To access your bookings, find a class or manage your membership you will need a Leisure Hub account. If you do not have a Leisure Hub account, you can create one here
In order to integrate your Leisure Hub account and all apps you want to connect, it is important that they are all registered with the SAME email account.
Step 1. To verify your account you will need your card number and you will need to select the centre you signed up at.
To get this information, you can sign into your leisure hub account here
On the home page tap ‘My Details’ this will display your membership information and your card number.
Step 2. You will then need to enter this number in the ‘Check in Barcode’ section.
Step 3. Once verified this will give you access to the app and your phone will prompt use of any auto sign in features.
Tapping ‘Book an Activity’ or ‘Find a Class’ or ‘Membership’ will open Leisure Hub in the app, on first instance this will require a sign in to leisure hub, tapping ‘Remember Me’ will mean you don’t have to do this in the future.
‘Connected Apps’ section will allow users to link their wearable fitness tech or 3rd party apps like My Fitness Pal.
Virtual workouts section will load LES MILLS ON DEMAND, this is going to be initially free for 20 days to all users, and afterward will require the purchase of our new ‘Virtual Class Subscription’ at £4.99 per month, this can be purchased through leisure hub or via the membership team. You can cancel this subscription at any time, with one month's notice.
EGYM workouts and body stat will load automatically to the app EGYM. Your accounts can be linked simply by going to the workouts tile. If you don't have an EGYM account, it will ask you to create one. If you have one for the same email address that you're using for the app, it will ask you to link the features.
That's it! You're good to go. If you are still experiencing difficulties getting connected, ask any of our gym staff for help next time you visit the centre.